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about us

Travel Ease is a licensed full service Travel Agency, appointed by Airline Reporting Corporation (ARC) and International Airlines Transport Association (IATA). We are also members with good standing with the American Society of Travel Agents (ASTA) and TravelSavers. This agency has been in business since 1987 and has a combined experience of 110 years in the travel industry. 

The continuing hallmark of our success is our integrity which is the foundation for our team of conscientious professionals. Our ability to deliver on our commitments reflects our paradigm of excellent customer service. Travel Ease has become a pioneer in the travel industry. Our growth in an industry so competitive was not without assistance. We had help - from our clients. 


Our Mission: Our mission is to facilitate the ultimate travel experience for our customers while serving as a one-stop shop for every travel service available in the industry.Travel Ease has been exceeding the expectations of savvy travelers for over 20 years, by creating exclusive itineraries to amazing destinations all over the world.

We take the time to get to know your individual desires and preferences and then create the perfect vacation for you. Our customized tours are private and are designed with you in mind – we take you to the places you want to go, at a time and pace that suits you. 

With our expertise, creativity and global network of partners, let us handcraft the perfect holiday whether you are an individual, a family or part of a group. We can also assist with your business travel or any international airline tickets with our special contracted airfares. Our consultants will help you to minimize the hassle of air travel and ensure the best in service, savings and productivity.

How we serve you better


Personalized Service 
- You will always be dealing with your personal consultant and not a call center. This means you can expect great continuity of personal services. 

Customized solutions - We take time to understand your unique travel needs and create your own personalized travel experience with exclusive amenities to get the most value for your travel budget. You will always be provided with alternatives for each route so that you can choose the most logical itinerary.

Expert advice - We will guide you through all the details connected to your trip, with insider tips and advice. We also handle all arrangements on your behalf so that you can focus on enjoying your vacation.

Peace of mind – if anything should go wrong during your trip, such as a flight being cancelled or delayed, call us and we will re-book your flight for you. You can avoid being on hold with an automated airline call center, which you would have to face if you book your flights yourself or with other third party sites. We will also inform the tour operators of your revised flight schedules.

Easy to reach - You can contact us via phone, emails, text messages or drop by our office in Rochester, NY. We are also open on Saturdays. Make an appointment to enable us to help you plan your special adventure.

Always available - We are also available after hours, on our emergency phone number should you need urgent assistance. Our staff will be able to access your trip information immediately and easily resolve your issues.

Travel is our passion and our life's work. It’s what we do all day, every day. Let us help you discover your destination with unmatched authenticity and style to make it an unforgettable experience.

Experience the World.

 

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